Refund & Return Policy
Last updated: September 11, 2026
No physical goods
Rankout is a software subscription for SEO, GEO (Generative Engine Optimization), and AEO (Answer Engine Optimization). We don't ship or sell any physical or downloadable product, so there's nothing to "return" in the traditional sense — this page instead covers cancellations, billing, and refunds for the Platform.
Cancelling your subscription
You can cancel your subscription at any time. Cancelling stops future billing; access to the Platform continues until the end of the billing period you've already paid for. We don't charge cancellation fees.
Refunds
If you're charged in error — for example a duplicate charge, or billing that continued after you cancelled — contact us and we'll refund the affected charge. Beyond billing errors, refund eligibility for a subscription period is agreed with each customer as part of onboarding and takes precedence over this page where they conflict.
How to request one
Email us with your account email and the charge in question, and we'll respond within 3 business days. Approved refunds are returned to the original payment method within 5–10 business days, depending on your bank or card provider.
Contact
Questions about billing, cancellations, or refunds: [email protected].